Privacy Policy

Who are we?

Our web address is: https://bonapi.nl, registered in the Dutch Trade Register under the Chamber of Commerce number: 72556544, with head office at Wattweg 39-41, 3208KH Spijkenisse.

What information is collected by us and why?

Comments

In case of a placed comment, we collect the information entered by the user, such as the IP address, and the individual signature of his search engine. This data is necessary for verification, and combat of possible spam.

The anonymized number series based on your e-mail address (so-called hash) can be forwarded to the Gravatar service to find out if you actually use it. The Privacy Policy of Gravatar service can be found here: https://automatic.com/privacy/. Your avatar (profile photo / image) will be visible in the context of your comment after the comment has been authorized by the administrators of this website.

Contact Form

If you want to contact us via the contact form, this will be sent to our email. To be able to answer your form, we need your name and e-mail address. This data is stored by us for an indefinite period of time for customer service purposes. However, this data is not used for marketing purposes.

Course registrations and use of the webshop

To purchase a course or item in our webshop, we need a series of your data. This is why our website uses cookies to automatically keep track of your shopping basket, and to collect the following data:

  • Viewed products and courses: for example, we use this information to show you the last viewed items
  • Localization, IP address, and search engine type: we use this information to estimate VAT and shipping costs
  • Shipping address: we ask for the shipping address to be able to make an individual estimate of the VAT and shipping costs before you place your order

When making purchases within our webshop we ask you to enter your personal information such as: first and last name, shipping and billing address, e-mail address, telephone number, payment method and optionally, depending on your choice the account information: login and password in case of creating a new account; and your date of birth in case you register for a course.

The above information will be used for:

  • Sending your account and order details
  • Correspondence regarding eg: your questions, complaints, complaints, returns, etc.
  • Payment processes and fraud prevention
  • Creating an account within the webshop
  • Improving our offer
  • Sending marketing messages if you give your permission to receive them

When you create an account we will save the following information: first and last name, address, e-mail address and telephone number. This data will be used by us to fulfill your orders.

General information will be kept for as long as we would need it for the above purposes. We are not legally obliged to keep this data after this time. For example, we keep the data concerning your orders for tax and refractive purposes for 10 years. This information includes your first and last name, e-mail address, date and place of birth, and address.

The comments and opinions that you choose to post are also stored by us.

Cookies

When you post a comment on our website you will be asked to approve of us storing your data in cookies, including your: username, e-mail address and website address. By agreeing to this, your data will be stored in cookies for a year. Thanks to this option, any comments that you will post in the future will be supplemented for you with the stored data. If you have an account on our website and you log in, we will create a cookie to check whether your browser allows cookies. This cookie does not contain any personal data and is deleted when you close the browser.

During logging in, we create additional cookies that we use to store your login details, and to make certain screen options accessible to you. The login cookies are deleted after 2 days, and the cookies we use for the screen options, after one year. If you select the ‘remember my details’ option, logging in will then be deactivated after 2 weeks. If you log out, your login cookies will be deleted.

Embedded content from other websites

Messages on this site can display embedded content. For example, videos, images, messages. Embedded content from other websites behaves exactly the same as if the visitor visited this other website.

These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with this embedded content, including the interaction with embedded content if you have an account and are logged into that website.

Analytics

Our website uses Google Analytics, a website analysis service provided by Google Inc. (“Google”). Analytics uses cookies that enable the analysis procedure of your activities on the website. The data accessed and stored by cookies relates to your use of the website and is sent to the Google server. You can find more about the data analysis method in Google Privacy Policy.

With whom we share your data

Your personal data will be entered into in accordance with the agreement in the form of entering into and purchasing one of our Scaffolding Construction courses / exam, shared with our partners: World Exam and DNV. The information that we share with the aforementioned parties is your: first and last name, date of birth and place.

How long we keep your data

When you leave a response, that response and its metadata are stored indefinitely. In this way, we can automatically recognize and approve follow-up responses instead of moderating them.

For users who have registered on our website and have used our webshop to purchase an on-line scaffolding construction course, we also store personal information in their user profile. All users can view, change or delete their personal information at any time (the username can not be changed). Website administrators can also view and change this information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request an export file of your personal data that we have from you, including all data that you have provided us with. You can also request that we delete any personal data that we have from you. This does not contain any data that we are required to keep for administrative, legal or security purposes.

Where we send your data

Responses from visitors can be guided by an automated spam detection service.

In connection with the legally binding us agreement with the supporter of the payment method in our webshop, your information is shared with our supporter Mollie BV.

Your contact details

The contact details that you share with us are kept by us in order to finalize your orders that you place within our webshop. We collect your data for administration purposes.

Additional information

How do we make your data secure?

To secure your data, we use the SSL certificate on our website. In addition, we use two-factor authentication. All data stored by us is encrypted and therefore protected.

What are the procedures in case of privacy abuse?

In case of abuse of your privacy and / or data, we will immediately contact the appropriate services.