Operations / Planning Training Administrator / Instructor - Romanian Speaking

We are looking for someone who feels comfortable both with administrative work and direct contact with people.

In this role, you will support the daily organisation of Bonapi training courses, communicate with participants and clients, manage documentation and help with planning courses and exams.

The position combines administrative responsibilities with the opportunity to develop towards an instructor role. After the appropriate training and obtaining the required qualifications, you will also be able to deliver selected training courses for our participants.

• administration and coordination of training courses and exams,
• registering participants and managing training documentation,
• preparing documents related to training courses and exams,
• preparing certificates and participant documentation,
• telephone and email contact with clients and participants,
• supporting Romanian-speaking clients,
• providing information about training courses, available dates and required documents,
• planning and coordinating training dates,
• cooperating with instructors, administration and the planning department,
• preparing reports and documents in Microsoft Office,
• handling daily administrative tasks related to the training centre,
• supporting participants before, during and after the training,
• after the appropriate preparation – delivering selected training courses as an instructor,
• maintaining high standards of customer service and Bonapi quality standards.

• very good command of Romanian,
• good command of English,
• knowledge of Dutch is an advantage,
• good organisational skills and attention to detail,
• strong communication skills and confidence when dealing with people,
• ability to communicate professionally with clients by phone and email,
• good knowledge of Microsoft Office, especially Word and Excel,
• ability to work independently and responsibly,
• ability to work as part of a team,
• willingness to learn and obtain additional qualifications,
• confidence speaking in front of a group or willingness to develop this skill,
• category B driving licence,
• own accommodation or the ability to travel independently to Spijkenisse.

• full-time employment – 40 hours per week,
• salary of €3,200–€4,000 gross per month, depending on experience and qualifications,
• work at our training centre in Spijkenisse,
• full onboarding into Bonapi’s working methods and processes,
• development opportunities in two areas: administration and training delivery,
• preparation for an instructor role,
• opportunity to obtain additional qualifications and certificates,
• additional courses and training required for the role,
• work in an international environment,
• a varied range of responsibilities,
• opportunity to grow professionally together with the continued development of Bonapi.

You do not need to hold all instructor qualifications when you start.

If you have experience in administration or customer service, communicate well with people and want to develop professionally, Bonapi can provide the training needed to prepare you to deliver selected courses.

We are primarily looking for someone who is responsible, well organised and interested in long-term professional development.