Digid – what it is, how to apply for it, and why you need it in the Netherlands?

Anyone planning to work or live in the Netherlands for an extended period will quickly come across the term DigiD. As one of the most important elements of digital identity in the country, it provides access to a wide range of public and government services. Having an active DigiD account is now essential—not only for Dutch citizens but also for migrant workers, including Polish nationals.

What is DigiD?

DigiD (short for Digitale Identiteit, or Digital Identity) is the official, free digital login system for accessing public services in the Netherlands. It enables secure identity verification when dealing with government bodies and other institutions that provide public services. With DigiD, you can log in to government portals, tax systems, healthcare platforms, education services, and even some commercial organisations that require identity confirmation.

The system was introduced by the Dutch government to streamline and standardise digital administration. Importantly, your DigiD is directly linked to your BSN (BurgerServiceNummer)—the Dutch equivalent of a national identification number (PESEL) assigned to every person who lives or works legally in the country.

Who can apply for a DigiD?

Anyone living in the Netherlands with a BSN number and a registered residential address can apply for a DigiD account. This includes EU citizens—such as Polish nationals—who legally reside in the Netherlands and are registered in the BRP (Personal Records Database).

For seasonal workers or people frequently changing addresses, it’s recommended to register with the local municipality as soon as possible—this is required to receive the activation code for your DigiD.

How to apply for a DigiD – step by step

Setting up a DigiD account is free and can be done entirely online. However, you must verify your identity, which usually involves receiving an activation code by registered mail.

Here's how to apply:

1. Visit the official website: www.digid.nl
2. Click on "Aanvragen" (Apply)
3. Enter your personal details: full name, BSN, date of birth, email address, and phone number
4. Choose a username and password
5. Confirm your registration by clicking the activation link sent to your email
6. Wait for the activation code, which will be sent to your registered address in the Netherlands
7. Once received, activate your account using the code
   

The entire process usually takes a few days to a maximum of two weeks. You must use the activation code within 20 days of receipt, or your account will be cancelled.

What is DigiD used for?

DigiD is a universal tool for handling many administrative matters without visiting government offices in person. You can use it to:

• File tax returns with Belastingdienst
• Access or update health insurance details (e.g. Zorginstituut Nederland)
• Log into healthcare portals, contact your GP, or view test results
• Register for studies or courses via the DUO system
• Report a change of address to the municipality
• Apply for financial aid such as zorgtoeslag (healthcare allowance)
• Communicate with UWV, the Dutch benefits and employment office
  

In short, DigiD is essential for almost every area of life in the Netherlands. Without it, you won’t be able to file taxes online, apply for social benefits, or access healthcare services digitally.

DigiD app and data security

Due to its wide usage, DigiD places strong emphasis on data protection. Your account should be protected with a strong password, and all operations require additional verification via SMS or the DigiD mobile app.

Using the DigiD app (available for Android and iOS) is highly recommended—it allows you to log in quickly via smartphone without entering a password. You can also activate the “hoog” (high) security level, which adds an extra layer of identity verification through e-passport scanning or facial recognition.

If you lose access to your account or forget your password, you can request a new activation code. However, all submitted information must match what was originally provided during registration.

DigiD for seasonal workers and people without a permanent address

Temporary workers without permanent registration may face difficulties obtaining a DigiD—especially if they don’t have a valid address where the activation code can be delivered. In such cases, a temporary registration arranged by an employment agency, or the use of an officially registered residence (such as a workers’ hostel), may solve the problem.

Some municipalities also offer alternative procedures for obtaining DigiD, such as in-person code collection after scheduling an appointment. It's worth contacting your local council or employment agency for more details.

Summary

DigiD is the foundation of digital identity in the Netherlands and is essential for handling most administrative, tax, and healthcare matters. The account is free to set up but requires a BSN and registered address. Having DigiD greatly simplifies daily life, eliminates the need to visit government offices in person, and ensures secure access to online services.

If you're planning a long-term stay or legal employment in the Netherlands, setting up your DigiD early is highly recommended. It’s a small step that provides convenience, security, and smoother organisation of life abroad.